Custom software development of any complexity

Up-to-date technologies
Top quality development team
Transparent and Flexible quotations
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What we do

Genilabs expertise covers the following areas:



Testemonials
Case studies
Support
Service desk

Support

Genilabs is committed to the ongoing support of its products. Currently, Genilabs Support Center operates 12 hours a day, 7 days a week to cover business hours in the US, West Europe and Russia. Operations can be enhanced to a 24/7 schedule within Service Agreement.

Response time varies from 2 to 24 hours depending on the subscription plan and incident complexity. In critical cases an onsite visit of support engineer can be arranged within 24 hours.

For the convenience of clients we provide access to Service Desk System.