Custom software development of any complexity

Up-to-date technologies
Top quality development team
Transparent and Flexible quotations
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What we do

Genilabs expertise covers the following areas:



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Support
Service desk

Support

Genilabs is committed to the ongoing support of its products. Currently, Genilabs Support Center operates 12 hours a day, 7 days a week to cover business hours in the US, West Europe and Russia. Operations can be enhanced to a 24/7 schedule within Service Agreement.

Response time varies from 2 to 24 hours depending on the subscription plan and incident complexity. In critical cases an onsite visit of support engineer can be arranged within 24 hours.